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You are responsible for the item/package until we receive them. When returning items, take care to wrap and secure them properly. If you regret a purchase the items need to be returned to: However we are always willing to try and find a solution if you are unsatisfied with a purchase. Amongst other things this is the case for single cards and graded cards. NOTICE! There is no right of withdrawal on items and services, if their price depends on changes on the market which have no control over. Due to the nature of the item or if you lose the right of withdrawal when breaking the sealing on the item. In these cases, you will be notified in the order confirmation fx.

In the case of some items, there is no right of withdrawal or you can lose the right of withdrawal. If do not agree with the condition of a card you have 14 days to make a claim. In case of several different items, purchased in the same transaction, but delivered separately or if one item is delivered in several packages, the right of withdrawal begins from the day the last item or package arrives.Īfter receiving the items, you are only allowed to handle the items in such a way that you can determine the items properties and how the item works.

If the deadline would fall on a holiday, Saturday, Constitution Day, Christmas day, or New Year’s Eve the deadline will move to the next work day (this also applies to pre-orders). The right of withdrawal begins from the day you receive the item.

This will visible while making the purchase. Some items are not covered by the right of withdrawal. Our Customer Service team will contact you with any general concerns prior to issuing any potential refund.When buying online and at you normally have 14 days right of withdrawal, where you can regret you purchase and return the bought items to us.

The return was received after the 30-day return window.

Returned shipment contains missing, damaged, or opened items.

We typically do not assess restocking fees but reserve the right to do so in some situations: If customs disposes of your shipment for any reason, no refunds will be issued for product or shipping. International customers will be responsible for any additional fees, duties, or taxes for refused or undeliverable shipments. Re-shipments for domestic customers may not be eligible for Flat Rate Shipping. If a shipment is returned to us as undeliverable due to an error on your part (such as incorrect address or not home), we will contact you to reship the package any return and reshipping costs are due before the package is reshipped. PayPal states up to 30 days.Ī refused shipment will be treated as a non-accepted return and any return costs will be deducted from any potential refund.

PayPal: Depends on your PayPal original source of payment.

Credit Cards: Typically 3-5 business days.

Please remember once we issue your refund there may be a delay for these funds to show in your account as it can take some time for your bank or credit card company to process and post the refund. In cases where this is not possible, store credit will be issued. If approved, refunds on returns are only issued after the product has been received and processed. Refunds are in the original form of payment. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. As hard as we try, things may not always arrive as expected with that in mind, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return. Unfortunately, not all purchases are going to be perfect.