You can check the progress of a dispute or claim at any time in your Resolution Center. In a claim, we investigate the case and decide the outcome. If you cannot resolve the dispute, you have 20 days to escalate the dispute to a claim. In a dispute, you can message the seller through PayPal to try to resolve any issues. Select the type of issue you have, including any relevant details, and tap Submit.Scroll to the bottom and tap on Report a Problem.Go to Recent activity and tap on the transaction you want to report.Add any relevant information and click Submit.The product or service is not as described.Select the reason for your dispute, such as:.If you want, you can read more on this here. Otherwise, you can open a dispute within 180 days of the payment date. Once you agree to the terms of your Pay in 4 plan and your payments begin, you cannot pause, suspend, or skip your payments, I'm afraid.
They may be able to issue a refund or help with a return. You can choose to Call Customer Support or submit your request through the Message. You can find their contact details by going to your Activity and selecting the payment. To disable AutoPay, request it by contacting Customer Support directly. If so, then the process is pretty straightforward. Canceling a completed payment immediately is generally not an option because the other party already has the money.Ĭontacting the seller is usually the best way to resolve a problem. To apply for Pay in 4's short-term credit, you must be at least 18 years old or the age of majority in your state and have a PayPal account.
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